Monday, 23 January 2012

Is power sharing the key to engagement?


Nick Clegg’s call for a John Lewis economy where employees are offered company shares seems to have been greeted with a mixed response particularly with regards to the tax and legislative issues it raises.  

However, if we park this side of the argument for a moment, what Clegg has actually suggested highlights the many potential benefits that can come with a sense of shared ownership within the workplace.

If employees have some involvement in the business decision making process or simply the day to day operations of the organisation they work for, then they are likely to feel more valued, productive, accountable and as a result - engaged.  

As simple as it sounds, how many businesses have fully explored devolving elements of their decision making to employees, giving them the chance to influence decisions which will ultimately affect them?    

We don’t need to be talking about top-level financial decisions either - it might be inputting to the company’s new advertising campaign, deciding on a new approach to customer relations or feeding into a review of internal processes.

Of course, if employees are told they need to work hard then most will do it without question. But if organisations want to promote retention, good cultural values and performance, then they need to move away from a total top down structure where employees are told and not involved.

Businesses spend billions trying to engage with their customer base, so why wouldn’t they take some relatively simple steps to do the same with their employees?  

Whether this John Lewis model gains any traction from the wider business world is yet to be seen. But by working to build a cohesive workplace where all employees play some part in taking their business forward, we might just get one step closer to cracking that buzzword of the last five years: engagement.

2 comments:

  1. The idea makes sense.
    The idea taps into ideas that have been around since before Maslow and through to the ideas popularised by Daniel Pink in his book "Drive!".

    This I think is fairly easy to do to start ups but could be a huge transformation project for the likes of BT. I also wonder how you bring the same concept into public sector i.e. HMRC.

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  2. The other benefit of increasing employee involvement is with talent development. Many companies, particularly in the professional services sector, suffer from being 'top heavy' where key decisions are delegated 'upwards' - paricularly where there is a culture of fear and mistrust. Encouraging employees to be involved in areas outside their current specialism broadens thinking and encourages growth and development.
    Maintaining engagement through providing development opportunities is an important part of retaining key talent. During difficult times, where development budgets may be reduced, 'job enrichment' through involving employees in broader issues, can be one part of a cost-effective development strategy.

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